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	<title>H-care - the Human Digital Assistant company &#187; VoiceXML</title>
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		<title>80 Million Customers Managed by Human Digital Assistants</title>
		<link>http://www.h-care.eu/80-million-customers/</link>
		<comments>http://www.h-care.eu/80-million-customers/#comments</comments>
		<pubDate>Tue, 14 Apr 2009 21:58:21 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
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		<description><![CDATA[H-care&#8217;s self-service platforms have been acquired by major organizations to manage more than 80 million customers worldwide Intelligent IVR and the Web Human Digital Assistant are increasingly helping companies to reduce supporting costs on customer service operations, enabling a larger adoption of self-service on the phone and on web. Intelligent IVR, adopted by some of [...]]]></description>
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		<title>MULTI-CHANNEL HUMAN-LIKE SELF-SERVICE</title>
		<link>http://www.h-care.eu/dynamic-and-multichannel-self-service/</link>
		<comments>http://www.h-care.eu/dynamic-and-multichannel-self-service/#comments</comments>
		<pubDate>Wed, 08 Oct 2008 16:00:54 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[HIGHLIGHTS @en]]></category>
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		<guid isPermaLink="false">http://www.h-care.it/2008/05/28/dynamic-multichannel-crm-with-hda/</guid>
		<description><![CDATA[Multi-Channel Human-Like Self-Service H-care is redefining the customer self-service with the human-like multichannel software platforms. Intelligent IVR, Video IVR, and the award-winning Human Digital Assistant are changing the way customers interact with your business and how you will reduce customer support costs. The Human Digital Assistant platform provides realtime digital assistance to customers through every [...]]]></description>
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		<title>Intelligent IVR for 23 million customers</title>
		<link>http://www.h-care.eu/intelligent-ivr-for-23-million-customers/</link>
		<comments>http://www.h-care.eu/intelligent-ivr-for-23-million-customers/#comments</comments>
		<pubDate>Sat, 27 Sep 2008 17:52:29 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
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		<category><![CDATA[Loquendo @en]]></category>
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		<category><![CDATA[TTS @en]]></category>
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		<guid isPermaLink="false">http://www.h-care.it/2008/09/27/intelligent-ivr-for-23-million-customers/</guid>
		<description><![CDATA[Discover why a large national telecom operator is using the Intelligent IVR platform to deliver automated customer care services. IVR systems are definitely transforming the way you interact with your customers. Yet you still face immense challenges to create and manage truly dynamic and personalized automated dialogs that are suited to the requirements, context or [...]]]></description>
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		<title>H-care goes to Germany with MindLab Solutions</title>
		<link>http://www.h-care.eu/h-care-goes-to-germany-with-mindlab/</link>
		<comments>http://www.h-care.eu/h-care-goes-to-germany-with-mindlab/#comments</comments>
		<pubDate>Mon, 21 Jul 2008 16:55:38 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[Uncategorized @en]]></category>
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		<description><![CDATA[H-care and Mindlab Solutions GmbH announce a strategic alliance to bring the benefits of Virtual Assistance solutions produced by H-care for IVR, Web, Kiosks, Mobile and IP-devices to the german market. Mindlab provides high quality web controlling and customer targeting solutions for all e-commerce and e-business models and thereby makes a major contribution to sales [...]]]></description>
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		<title>Meet a Human Digital Assistant™ at Mobile World Congress 2008, Barcelona</title>
		<link>http://www.h-care.eu/meet-a-human-digital-assistant-at-mobile-worldcongress-2008-barcelona/</link>
		<comments>http://www.h-care.eu/meet-a-human-digital-assistant-at-mobile-worldcongress-2008-barcelona/#comments</comments>
		<pubDate>Mon, 11 Feb 2008 17:48:06 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[EVENTS AND AWARDS @en]]></category>
		<category><![CDATA[3GSM @en]]></category>
		<category><![CDATA[automotive @en]]></category>
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		<category><![CDATA[Fiat @en]]></category>
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		<description><![CDATA[Barcelona, 11 February 2008 The Video Call Center developed for Fiat Group Automotive is the first to embed a human-like digital assistant for automated customer service on the phone and on the web. The Fiat Video IVR Service will be presented by Reitek, producer of ContactCT Highway technology and featuring H-care&#8217;s Human Digital Assistant. The [...]]]></description>
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		<title>H-care announces 3.0 product line</title>
		<link>http://www.h-care.eu/h-care-announces-30-product-line/</link>
		<comments>http://www.h-care.eu/h-care-announces-30-product-line/#comments</comments>
		<pubDate>Thu, 07 Feb 2008 23:00:13 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[NEWS @en]]></category>
		<category><![CDATA[Campaign Manager @en]]></category>
		<category><![CDATA[Face Producer @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[MMS @en]]></category>
		<category><![CDATA[Video IVR @en]]></category>
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		<description><![CDATA[H-care will announce in the next weeks the latest products coming out in Q1 2008. New products include new Web Enterprise platform, IVR and Video-IVR channels, as well as MMS delivery for mobile campaign management. Expected products are: Web Enterprise 3.0, Video IVR, Intelligent IVR, MMS Campaign Manager Integrating with all VoiceXML compliant IVR systems, [...]]]></description>
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		<title>Telecom Italia chooses H-care Intelligent IVR to manage the largest voice portal for self-service</title>
		<link>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/</link>
		<comments>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/#comments</comments>
		<pubDate>Sat, 15 Dec 2007 19:20:33 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[187 @en]]></category>
		<category><![CDATA[Alice @en]]></category>
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		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
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		<category><![CDATA[Telecom Italia @en]]></category>
		<category><![CDATA[ValueTeam @en]]></category>
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		<description><![CDATA[After hiring the Human Digital Assistant on the web for self-caring on www.187.it and technical assistance on aiuto.alice.it, on December 2007 H-care Intelligent IVR has been introduced to manages the largest voice-based self-service channel (toll-free number 187 in Italy). Caren, Telecom Italia&#8217;s Digital Assistant, answers through the phone, with personalised behaviour, connected with all the [...]]]></description>
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