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	<title>H-care - the Human Digital Assistant company &#187; video</title>
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		<title>“Waiting by the Phone” &#8211; An Article about Video IVR by Speech Technology Magazine</title>
		<link>http://www.h-care.eu/waiting-by-the-phone-an-article-about-ivvr-by-speech-technology-magazine/</link>
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		<pubDate>Sun, 02 Nov 2008 11:32:38 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
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		<description><![CDATA[The article is about the evolution of multi-channel communication through Video IVR, H-care&#8217;s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center. Read the full article by Adam Boretz - Nov 1, 2008 (&#8230;) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted [...]]]></description>
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		<title>Life Without A Face</title>
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		<pubDate>Mon, 28 Apr 2008 22:38:55 +0000</pubDate>
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		<description><![CDATA[The Future of life-like interactions in typical process-driven customer-facing applications Article by U. Basso &#8211; Founder and CEO, H-care Around the world, customer-centric organisations increasingly view the role of customer communication as one of the strategic pillars in their customer relationship management strategy. The evolution of business communication is certainly following the path of media, [...]]]></description>
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		<title>Behind the face of the Human Digital Assistant™: the backstage</title>
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		<pubDate>Sat, 20 Oct 2007 11:02:53 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
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		<description><![CDATA[Because it is not just about a face&#8230; See how the platform is working behind the scenes&#8230; Turn up the volume, and play in full scree: [flv width="690" height="292"]/site-media/videowide/backstage.flv[/flv]]]></description>
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		<title>Fiat introduces Chiara, the first digital assistant in automotive // Fiat presenta Chiara, la prima assistente digitale nell&#8217;automotive</title>
		<link>http://www.h-care.eu/fiat-introduces-chiara-the-first-digital-assistant-in-automotive/</link>
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		<pubDate>Wed, 03 Oct 2007 19:28:35 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
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		<description><![CDATA[Chiara on web car configurator, test drive booking, video call center inbound and outboud. New Customer Service with Chiara, Fiat&#8217;s Automobiles new digital assistant. Chiara helps leads to configure the new car on Fiat.it website, guiding and helping users in the selection of best models and accessories and suggesting to book a test drive. For [...]]]></description>
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