Betty will help customers complete their F24 forms.

During a press conference held today in Rome by Massimo Romano, Director of the Italian Taxation Agency, and by Gilberto Ricci, President of Sogei, it was announced a new tool that will be used to simplify the relationship between tax office and tax payers.

Beginning next autumn, the Italian Taxation Agency will make use of Betty, a Human Digital Assistant, to help customers complete their F24 forms.

Through the use of Betty, the traditional relationship between the tax office and tax payers will change: the proactive role of the Italian Taxation Agency will provide tax payers with simplified solutions for completing administrative requirements easily and more timely.

For further information, read the following articles:

Il Sole 24 Ore – La Repubblica

Read the front page of “Il Sole 24 Ore” of May 3, 2007

Read the article on “la Repubblica” of May 3, 2007