An article on Speech Technology Magazine about H-care and Loquendo applying Human Digital Assistant’s and voice technologies to TIM Brasil and Lottomatica.

Read the article on SpeechTechMag.com

Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles.
Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones.
Press Clippings (Italiano):

Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di casa Fiat
Data Manager [...]

Betty will help customers complete their F24 forms.
Rome, 2 May 2007

During a press conference held today in Rome by Massimo Romano, Director of the Italian Taxation Agency, and by Gilberto Ricci, President of Sogei, it was announced a new tool that will be used to simplify the relationship between tax office and tax payers.
Beginning next [...]