Neolane presents Neolane Evolution 2010, the inaugural worldwide user conference, on Thursday, June 17th and Friday, June 18th in Paris. Neolane Evolution will offer you networking opportunities and educational sessions that will arm you with practical, tested insight and best practices.
The focus of the event will be: Lead the way in marketing trasformation.
Neolane Evolution will give you multiple networking opportunities to meet with Neolane users, employees, and partners.

In that contest, H-care is Neolane’s sponsor and could illustrate to the users and visitors all technological innovations of its platform, focusing on the multi-channel aspect (web, smartphone, etc.)of  virtual assistants.
H-care will present also a success and french customer-case: Mornay Services, that is a company of Mornay Group. That company in 2008/2009 needed collecting leads via web and change them in qualify prospects. Thanks to Human Digital Assistant platform, Mornay Services hits great numbers: the leads convertion rating is grown of the 7.5%.

To read more about the event,  please consult Neolane website.

The article is about the evolution of multi-channel communication through Video IVR, H-care’s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center. Read the full article by Adam Boretz – Nov 1, 2008 (…) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted [...]

Multi-Channel Human-Like Self-Service H-care is redefining the customer self-service with the human-like multichannel software platforms. Intelligent IVR, Video IVR, and the award-winning Human Digital Assistant are changing the way customers interact with your business and how you will reduce customer support costs. The Human Digital Assistant platform provides realtime digital assistance to customers through every [...]