Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles.
Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones.

Press Clippings (Italiano):

• Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di casa Fiat
• Data Manager Online >> Comdata e Fiat: una partnership di valore per creare un modello evoluto di Customer Care
• Computerworld >> Mi chiamo Chiara, sono la vostra assistente in Fiat

Venice (IT), July 5th 2007 – H-care, the leading developer of user-friendly platforms for multimodal, multi-channel, self-service, today announced their support for iPhone.