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	<title>H-care - the Human Digital Assistant company &#187; Loquendo</title>
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	<link>http://www.h-care.it</link>
	<description>the Human Digital Assistant company</description>
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		<title>Intelligent IVR for 23 million customers</title>
		<link>http://www.h-care.eu/intelligent-ivr-for-23-million-customers/</link>
		<comments>http://www.h-care.eu/intelligent-ivr-for-23-million-customers/#comments</comments>
		<pubDate>Sat, 27 Sep 2008 17:52:29 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[NEWS @en]]></category>
		<category><![CDATA[ASR @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[Telecom Italia @en]]></category>
		<category><![CDATA[TTS @en]]></category>
		<category><![CDATA[VoiceXML @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/2008/09/27/intelligent-ivr-for-23-million-customers/</guid>
		<description><![CDATA[Discover why a large national telecom operator is using the Intelligent IVR platform to deliver automated customer care services.  
IVR systems are definitely transforming the way you interact with your customers. Yet you still face immense challenges to create and manage truly dynamic and personalized automated dialogs that are suited to the requirements, context [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Loquendo and H-Care Extend Avatar Presence</title>
		<link>http://www.h-care.eu/loquendo-and-h-care-extend-avatar-presence/</link>
		<comments>http://www.h-care.eu/loquendo-and-h-care-extend-avatar-presence/#comments</comments>
		<pubDate>Tue, 08 Jul 2008 16:46:51 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[PRESS @en]]></category>
		<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[kiosk @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[Lottomatica @en]]></category>
		<category><![CDATA[MMS @en]]></category>
		<category><![CDATA[TIM Brasil @en]]></category>
		<category><![CDATA[TTS @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/2008/07/08/loquendo-and-h-care-extend-avatar-presence/</guid>
		<description><![CDATA[An article on Speech Technology Magazine about H-care and Loquendo applying Human Digital Assistant&#8217;s and voice technologies to TIM Brasil and Lottomatica.
Read the article on SpeechTechMag.com

]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Life Without A Face</title>
		<link>http://www.h-care.eu/life-without-a-face/</link>
		<comments>http://www.h-care.eu/life-without-a-face/#comments</comments>
		<pubDate>Mon, 28 Apr 2008 22:38:55 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[NEWS @en]]></category>
		<category><![CDATA[avatar @en]]></category>
		<category><![CDATA[CRM @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[self-service @en]]></category>
		<category><![CDATA[text-to-speech @en]]></category>
		<category><![CDATA[TTS @en]]></category>
		<category><![CDATA[video @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/2008/04/28/life-without-a-face/</guid>
		<description><![CDATA[The Future of life-like interactions in typical process-driven customer-facing applications
Article by U. Basso &#8211; Founder and CEO, H-care

 Around the world, customer-centric organisations increasingly view the role of customer communication as one of the strategic pillars in their customer relationship management strategy.
The evolution of business communication is certainly following the path of media, which has [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Chiara, FIAT Auto&#8217;s Virtual Assistant: Another Successful Partnership between H-Care and Loquendo</title>
		<link>http://www.h-care.eu/chiara-fiat-autos-virtual-assistant-another-successful-partnership-between-h-care-and-loquendo/</link>
		<comments>http://www.h-care.eu/chiara-fiat-autos-virtual-assistant-another-successful-partnership-between-h-care-and-loquendo/#comments</comments>
		<pubDate>Tue, 15 Apr 2008 11:21:10 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[Chiara @en]]></category>
		<category><![CDATA[Fiat @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[TTS @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/2008/04/15/chiara-fiat-autos-virtual-assistant-another-successful-partnership-between-h-care-and-loquendo/</guid>
		<description><![CDATA[A New Customer Service with Chiara &#8211; the Digital Assistant from Fiat Group Automobiles
TURIN, ITALY &#8211; April 15th, 2008
Loquendo &#8211; global leader in speech technology &#8211; and H-care &#8211; leader in developing multi-channel platforms for self-service and customer care &#8211; present Chiara, the new and revolutionary Human Digital Assistant™.
Chiara is H-Care&#8217;s virtual assistant and voice [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>H-care Presents Face Producer on Demand Featuring Loquendo TTS</title>
		<link>http://www.h-care.eu/h-care-presents-face-producer-on-demand-featuring-loquendo-tts/</link>
		<comments>http://www.h-care.eu/h-care-presents-face-producer-on-demand-featuring-loquendo-tts/#comments</comments>
		<pubDate>Mon, 25 Feb 2008 17:00:23 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[NEWS @en]]></category>
		<category><![CDATA[avatar @en]]></category>
		<category><![CDATA[Face Producer @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[on-demand @en]]></category>
		<category><![CDATA[text-to-speech @en]]></category>
		<category><![CDATA[text-to-video @en]]></category>
		<category><![CDATA[TTS @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/2008/02/25/h-care-presents-hda-producer-on-demand-featuring-loquendo-tts/</guid>
		<description><![CDATA[Loquendo TTS Powers H-care&#8217;s Human Digital Assistant Pay-As-You-Go Service
For Immediate Press Release
Turin, 26st February 2008
Loquendo, global speech technology provider, and H-care, leader in developing user-friendly platforms for multi-channel self-service and customer care, today announced the launch of Face Producer on demand.

[HTML1] H-care&#8217;s Human Digital Assistants are software based, human-like avatars that can speak, understand and [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Telecom Italia chooses H-care Intelligent IVR to manage the largest voice portal for self-service</title>
		<link>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/</link>
		<comments>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/#comments</comments>
		<pubDate>Sat, 15 Dec 2007 19:20:33 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[187 @en]]></category>
		<category><![CDATA[Alice @en]]></category>
		<category><![CDATA[Desktop @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[self-service @en]]></category>
		<category><![CDATA[Telecom Italia @en]]></category>
		<category><![CDATA[ValueTeam @en]]></category>
		<category><![CDATA[VoiceXML @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/wp/2007/12/15/telecom-italia-choose-hda-ivr-to-manage-the-largest-voice-portal-for-self-service/</guid>
		<description><![CDATA[After hiring the Human Digital Assistant on the web for  self-caring on www.187.it and technical assistance on aiuto.alice.it, on December 2007 H-care Intelligent IVR has been introduced to manages the largest voice-based self-service channel (toll-free number 187 in Italy).
Caren, Telecom Italia&#8217;s Digital Assistant, answers through the phone, with personalised behaviour, connected with all the [...]]]></description>
		<wfw:commentRss>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Fiat introduces Chiara, the first digital assistant in automotive // Fiat presenta Chiara, la prima assistente digitale nell&#8217;automotive</title>
		<link>http://www.h-care.eu/fiat-introduces-chiara-the-first-digital-assistant-in-automotive/</link>
		<comments>http://www.h-care.eu/fiat-introduces-chiara-the-first-digital-assistant-in-automotive/#comments</comments>
		<pubDate>Wed, 03 Oct 2007 19:28:35 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[automotive @en]]></category>
		<category><![CDATA[Fiat @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[video @en]]></category>
		<category><![CDATA[Video IVR @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/wp/2007/10/03/fiat-introduces-chiara-the-first-digital-assistant-in-automotive/</guid>
		<description><![CDATA[Chiara on web car configurator, test drive booking, video call center inbound and outboud.  
New Customer Service with Chiara, Fiat&#8217;s Automobiles new digital assistant.

Chiara helps leads to configure the new car on Fiat.it website, guiding and helping users in the selection of best models and accessories and suggesting to book a test drive.
For the [...]]]></description>
		<wfw:commentRss>http://www.h-care.eu/fiat-introduces-chiara-the-first-digital-assistant-in-automotive/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>H-care at SpeechTEK WEST 2007, San Francisco (CA)</title>
		<link>http://www.h-care.eu/h-care-at-speechtek-west-2007-san-francisco-ca/</link>
		<comments>http://www.h-care.eu/h-care-at-speechtek-west-2007-san-francisco-ca/#comments</comments>
		<pubDate>Wed, 21 Feb 2007 16:28:13 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[EVENTS AND AWARDS @en]]></category>
		<category><![CDATA[event @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[Speechtek @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/wp/?p=41</guid>
		<description><![CDATA[Andrew McInnes, Vice President, Worldwide Sales &#38; Marketing, H-Care,  will present at SpeechTEK West 2007
TRACK A &#8211; CONTACT CENTER AUTOMATION:  DELIVERING EFFECTIVE CUSTOMER SERVICE WITH SPEECH APPLICATIONS
Satisfying customers, adding functions, handling more calls &#8211; all within a limited budget.  Speech technology provides a solution.
A301 &#8211; Contact Center Deployment Options
Friday, February 23, 2007 [...]]]></description>
		<wfw:commentRss>http://www.h-care.eu/h-care-at-speechtek-west-2007-san-francisco-ca/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>H-care’s Human Digital Assistant and Loquendo’s technology revolutionize web-based customer care</title>
		<link>http://www.h-care.eu/h-cares-human-digital-assistant-and-loquendos-technology-revolutionize-web-based-customer-care/</link>
		<comments>http://www.h-care.eu/h-cares-human-digital-assistant-and-loquendos-technology-revolutionize-web-based-customer-care/#comments</comments>
		<pubDate>Mon, 24 Jul 2006 14:05:49 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[NEWS @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[partner @en]]></category>
		<category><![CDATA[Telecom Italia @en]]></category>
		<category><![CDATA[text-to-speech @en]]></category>
		<category><![CDATA[TTS @en]]></category>
		<category><![CDATA[voice @en]]></category>

		<guid isPermaLink="false">http://www.h-care.it/wp/?p=29</guid>
		<description><![CDATA[Loquendo and H-care today announced the successful deployment of H-care&#8217;s revolutionary Human Digital Assistant™ platform on Telecom Italia&#8217;s customer care portal.

Loquendo, the global market leader in speech technology, and H-care, the leader in developing user-friendly platforms for multi-channel self-service and customer care, today announced the successful deployment of H-care&#8217;s revolutionary Human Digital Assistant platform on [...]]]></description>
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		<slash:comments>0</slash:comments>
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