Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles.
Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones.

Press Clippings (Italiano):

• Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di casa Fiat
• Data Manager Online >> Comdata e Fiat: una partnership di valore per creare un modello evoluto di Customer Care
• Computerworld >> Mi chiamo Chiara, sono la vostra assistente in Fiat

Betty will help customers complete their F24 forms.
Rome, 2 May 2007

During a press conference held today in Rome by Massimo Romano, Director of the Italian Taxation Agency, and by Gilberto Ricci, President of Sogei, it was announced a new tool that will be used to simplify the relationship between tax office and tax payers.
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