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		<title>Intelligent IVR for 23 million customers</title>
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		<pubDate>Sat, 27 Sep 2008 17:52:29 +0000</pubDate>
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		<category><![CDATA[ASR @en]]></category>
		<category><![CDATA[IVR @en]]></category>
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		<description><![CDATA[Discover why a large national telecom operator is using the Intelligent IVR platform to deliver automated customer care services. IVR systems are definitely transforming the way you interact with your customers. Yet you still face immense challenges to create and manage truly dynamic and personalized automated dialogs that are suited to the requirements, context or [...]]]></description>
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