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	<title>H-care - the Human Digital Assistant company &#187; Alice</title>
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	<link>http://www.h-care.eu</link>
	<description>the Human Digital Assistant company</description>
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		<title>Telecom Italia chooses H-care Intelligent IVR to manage the largest voice portal for self-service</title>
		<link>http://www.h-care.eu/telecom-italia-chooses-h-care-intelligent-ivr-to-manage-the-largest-voice-portal-for-self-service/</link>
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		<pubDate>Sat, 15 Dec 2007 19:20:33 +0000</pubDate>
		<dc:creator>ubasso</dc:creator>
				<category><![CDATA[CUSTOMERS @en]]></category>
		<category><![CDATA[187 @en]]></category>
		<category><![CDATA[Alice @en]]></category>
		<category><![CDATA[Desktop @en]]></category>
		<category><![CDATA[IVR @en]]></category>
		<category><![CDATA[Loquendo @en]]></category>
		<category><![CDATA[self-service @en]]></category>
		<category><![CDATA[Telecom Italia @en]]></category>
		<category><![CDATA[ValueTeam @en]]></category>
		<category><![CDATA[VoiceXML @en]]></category>

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		<description><![CDATA[After hiring the Human Digital Assistant on the web for self-caring on www.187.it and technical assistance on aiuto.alice.it, on December 2007 H-care Intelligent IVR has been introduced to manages the largest voice-based self-service channel (toll-free number 187 in Italy). Caren, Telecom Italia&#8217;s Digital Assistant, answers through the phone, with personalised behaviour, connected with all the [...]]]></description>
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