Web Customer Care

Virtual-Assisted-Service: a digital assistant for every customer

A Human Digital Assistant improves customer satisfaction across different channels, offering guidance for self-service functions, assistance in billing analysis, request and claims management, and promoting revenue generating services.
Imagine adding one thousand operators to your organization: virtual operators able to integrate with your web self-service applications and help live operators navigate your information systems.

Possible scenarios includes:
Self-caring, online billing assistance, personalised promotion and upselling, technical assistance, product/service tour and self-installation guide, etc.

View a short demo

Referenced customers

Telecom Italia, Fiat, Eni, Vodafone

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TECHNOLOGY  HUMAN DIGITAL ASSISTANT | BRAIN INTERACTIVE SERVER | INTELLIGENT IVR