Solutions

Companies need to improve the number and the type of their automatical service to permit the interaction with costumers across different channel. The critical success factor for any company is especially to improve the self-service quality.

The self-service channel, as web sites, portals, kiosks, telephone, etc., are the primary source of information for employees, prospects, customers, and partners interesting in learn about your company and your products.

H-care’s is the leading provider of user-friendly platforms for self-service and customer care across different channel. For these initiatives to prove successful in maintaining lifelong customer relationships, customer experience will play an increasingly important role. H-care’s mission is to supply to end users custom contents during the online customer interaction.

Our multichannel platform, Human Digital Assistant™, solves the challenge of making online customer interaction and self-service a human-like customer experience.

Whatever is use of H-care solutions, for example in caring for sales or marketing activities, every project will have large and measurable benefits in cost savings and improving sales performance. Another plus will also be found in significant improvement of customer experience.

Human Digital Assistant™ technology combines high quality real-time animation, 3D rendering, state-of-the-art voice synthesis, process-based interaction, and integrates seamlessly with existing corporate information sources, to deploy human-like assistance on web portals, mobile phones, ip-set top boxes, and kiosks.

Awarded as Star Performer during the annual SpeechTEK Conference, H-care confirms its leadership in this sector.