Speech Technology Magazine, the famous magazine that deals with speech technologies worldwide, cites H-care among companies that use TTS (text to speech) not only in multilingual mode but also multi-channel, bringing a relational, personnel and human aspect through all new media and communication channels.
To read the full new in English, please read the articole

Speech Technology Magazine, the famous magazine that deals with speech technologies worldwide, cites H-care in the article that treats the new vocal technology’s expansion on emerging Eastern European markets.
To read the full new in English, please read: On the Move

The article is about the evolution of multi-channel communication through Video IVR, H-care’s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center.
Read the full article by Adam Boretz – Nov 1, 2008
(…) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted a standardized [...]

An article on Speech Technology Magazine about H-care and Loquendo applying Human Digital Assistant’s and voice technologies to TIM Brasil and Lottomatica.
Read the article on SpeechTechMag.com

Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles.
Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones.
Press Clippings (Italiano):

Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di casa Fiat
Data Manager [...]

French

An article about H-care innovation in human-like assistance, by Marieclaire France – Januay 2008
Download the article (PDF 1.1Mb, French)

May 26, 2007
H-care on italian weekly magazine Repubblica “D”.
H-care’s Human Digital Assistant factory is reviewed by this article which presents some highlighs on recent digital models, new customers and innovative concepts for avatars in everyday’s life.
H-care is the pioneer in the space of digital assistance and next generation customer experience.
Read article:
Repubblica D – [...]

Betty will help customers complete their F24 forms.
Rome, 2 May 2007

During a press conference held today in Rome by Massimo Romano, Director of the Italian Taxation Agency, and by Gilberto Ricci, President of Sogei, it was announced a new tool that will be used to simplify the relationship between tax office and tax payers.
Beginning next [...]

The Human Digital Assistant defined by Jonty Pearce on www.callcentrehelper.com as one of the most striking products of the Call Centre Expo 2006.

The Human Digital Assistant
by Jonty Pearce
www.callcentrehelper.com
Forget outsourcing, could the next step in call centres be agents replaced by talking 3D computer simulation?
Well we never thought that cartoons could be replaced with computer CGI [...]