H-care     www.h-care.it


LIST OF NEWS ARTICLES

Virtual Customer Service report from Patricia Seybold Group

Patricia Seybold Group, the leading advisor in Customer Experience, has released an independent report card on H-Care’s Human Digital Assistant platform: “a visionary product, a technology breakthrough in virtual assisted-service“.

H-care announces 3.0 product line

H-care will announce in the next weeks the latest products coming out in Q1 2008. New products include new Web Enterprise platform, IVR and Video-IVR channels, as well as MMS delivery for mobile campaign management.

Marieclaire France: Nequittez pas, un Avatar va vous repondre

French An article about H-care innovation in human-like assistance, by Marieclaire France – Januay 2008 Download the article (PDF 1.1Mb, French)

Telecom Italia chooses H-care Intelligent IVR to manage the largest voice portal for self-service

After hiring the Human Digital Assistant on the web for self-caring on www.187.it and technical assistance on aiuto.alice.it, on December 2007 H-care Intelligent IVR has been introduced to manages the largest voice-based self-service channel (toll-free number 187 in Italy). Caren, Telecom Italia’s Digital Assistant, answers through the phone, with personalised behaviour, connected with all the [...]

Virtual Tutor for Banco Popolare Italiano by Accenture

Banco Popolare Italiano has a Human Digital Assistant™ used in the eLearning courses. The elearning solution, developed by Accenture with H-care’s Face Producer has a great benefit to manage the increasing volume of contents and courses to be created and maintained due to the merge and acquisition scenario in the banking industry.

Interview on France 2 – TV JT 13 Heur

The Human Digital Assistant on Rai’s TG3 news program

Watch the Human Digital Assistant interviewed on Rai TG3′s today news program.

Behind the face of the Human Digital Assistant™: the backstage

Because it is not just about a face… See how the platform is working behind the scenes…

Human Digital Assistant by H-care debuts at SMAU 2007

Milan, October 17-20 2007 H-care’s revolutionary market leading platform for human-like virtual assistance will be demonstrated at SMAU 2007 – 44th International Exhibition of Information & Communication Technology, October 17-20 2007, Milan.

H-care’s CEO live on Rai1’s morning news program

Umberto Basso today speaks at Uno Mattina, the morning news program on Rai1, the main TV channel in Italy.Human Digital Assistants are shown in the enviroment in which they were born, how they work and how they will change our lives.