Multi-Channel Human-Like Self-Service H-care is redefining the customer self-service with the human-like multichannel software platforms. Intelligent IVR, Video IVR, and the award-winning Human Digital Assistant are changing the way customers interact with your business and how you will reduce customer support costs. The Human Digital Assistant platform provides realtime digital assistance to customers through every [...]

Discover why a large national telecom operator is using the Intelligent IVR platform to deliver automated customer care services.

An article on Speech Technology Magazine about H-care and Loquendo applying Human Digital Assistant’s and voice technologies to TIM Brasil and Lottomatica. Read the article on SpeechTechMag.com

The Human Digital AssistantTM platform is used by major organisations such as Telecom Italia, Vodafone, Tele2, Fiat, TIM Brasil, Banco Popolare Italiano, ENI, Toyota Financial Services.

Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles. Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones. Press Clippings (Italiano): Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di [...]

The Future of life-like interactions in typical process-driven customer-facing applications Article by U. Basso – Founder and CEO, H-care

A New Customer Service with Chiara – the Digital Assistant from Fiat Group Automobiles TURIN, ITALY – April 15th, 2008 Loquendo – global leader in speech technology – and H-care – leader in developing multi-channel platforms for self-service and customer care – present Chiara, the new and revolutionary Human Digital Assistant™. Chiara is H-Care’s virtual [...]

H-CARE WINNER OF RED HERRING 100 EUROPE Award Recognizes the 100 “Most Promising” Companies Driving the Future of Technology. Red Herring’s editorial staff rigorously evaluated more than hundreds of private companies to assign one of the most valuable awards for IT companies in the world. Read the full story

Loquendo TTS Powers H-care’s Human Digital Assistant Pay-As-You-Go Service For Immediate Press Release Turin, 26st February 2008 Loquendo, global speech technology provider, and H-care, leader in developing user-friendly platforms for multi-channel self-service and customer care, today announced the launch of Face Producer on demand.