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LIST OF NEWS ARTICLES

Intelligent IVR

What’s behind a Virtual Agent

Avatars On Demand

80 Million Customers Managed by Human Digital Assistants

H-care’s self-service platforms have been acquired by major organizations to manage more than 80 million customers worldwide

Finalist at Red Herring Global

We did it again! H-care has been selected as Finalist for the Red Herring Global 2008 award.

Paris: Mornay Services recrute Julie, l’Assistant Digital créé par H-Care

Mornay Services recrute l’Assistant Digital créé par H-Care et booste la souscription à son offre Vitae Santé
Julie assiste et guide les visiteurs vers les garanties les plus appropriées à leurs besoins. Elle les aide à choisir parmi les 5 formules disponibles. Son visage et sa voix animés dynamiquement en temps réel guident pas à [...]

“Waiting by the Phone” – An Article about Video IVR by Speech Technology Magazine

The article is about the evolution of multi-channel communication through Video IVR, H-care’s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center.
Read the full article by Adam Boretz – Nov 1, 2008
(…) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted a standardized [...]

MULTI-CHANNEL HUMAN-LIKE SELF-SERVICE

Multi-Channel Human-Like Self-Service
H-care is redefining the customer self-service with the human-like multichannel software platforms. Intelligent IVR, Video IVR, and the award-winning Human Digital Assistant are changing the way customers interact with your business and how you will reduce customer support costs.

The Human Digital Assistant platform provides realtime digital assistance to customers through every channel, delivering [...]

Highlight: FACE PRODUCER DEMO

Intelligent IVR for 23 million customers

Discover why a large national telecom operator is using the Intelligent IVR platform to deliver automated customer care services.