H-care will exibits at SpeechTEK Europe‘s first-ever event in London on 26 & 27 May 2010.

With the goal to boost business growth and technology developments, H-care, leader in the development of innovative technologies for multi-channel self-service and customer care, announces a new share holding structure. PAT, the software company leader on CRM and HelpDesk solutions for customer service, became major shareholder. Comdata Group keeps its presence as an investor in [...]

H-care’s self-service platforms have been acquired by major organizations to manage more than 80 million customers worldwide

We did it again! H-care has been selected as Finalist for the Red Herring Global 2008 award.

Mornay Services recrute l’Assistant Digital créé par H-Care et booste la souscription à son offre Vitae Santé Julie assiste et guide les visiteurs vers les garanties les plus appropriées à leurs besoins. Elle les aide à choisir parmi les 5 formules disponibles. Son visage et sa voix animés dynamiquement en temps réel guident pas à [...]

The article is about the evolution of multi-channel communication through Video IVR, H-care’s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center. Read the full article by Adam Boretz – Nov 1, 2008 (…) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted [...]