May 2011. For the second consecutive year was held in London on the European edition of SpeechTEK, a manifestation of primary importance regarding the issues of voice technologies. SpeechTEK Europe contain into two days sessions of conference, case studies, news and an extensive exhibition area: in this context there are the leading provider of solutions [...]

The aim: increase the customer satisfaction and promote new commercial solutions. The digital assistent “Sofia” used from IWBank, a bank specialized in online services, interacts in a automatic, pro-active and dynamic mode with clients, permitting a voice interaction personalized and spontaneous. During the navigation on the web site, Sofia  gives support and information, advising new [...]

Mornay Services, a subsidiary of the Groupe Mornay retirement fund, offers individual accident and health insurance as well as savings and credit products. In 2009, Mornay Services was looking to offer its customers an additional channel for interaction. It added a virtual customer relationship advisor named Julie to its website. It wanted the channel to [...]

Neolane presents Neolane Evolution 2010, the inaugural worldwide user conference, on Thursday, June 17th and Friday, June 18th in Paris. Neolane Evolution will offer you networking opportunities and educational sessions that will arm you with practical, tested insight and best practices. The focus of the event will be: Lead the way in marketing trasformation. Neolane [...]

BREAKING NEWS!! H-care, company of PAT Group and leader in develop of innovative and multichannel solutions for customer care and self-service, has been awarded as “People’s Choice” Winner at the 2010 Avatar Challenge – SpeechTEK Europe Event, the most important conference and exposition, that focus on products, services, applications, solutions, and innovations using speech technologies. [...]

Speech Technology Magazine, the famous magazine that deals with speech technologies worldwide, cites H-care among companies that use TTS (text to speech) not only in multilingual mode but also multi-channel, bringing a relational, personnel and human aspect through all new media and communication channels. To read the full new in English, please read the articole

Speech Technology Magazine, the famous magazine that deals with speech technologies worldwide, cites H-care in the article that treats the new vocal technology’s expansion on emerging Eastern European markets. To read the full new in English, please read: On the Move

NEW YORK – H-care has been awarded as Star Performer during the annual SpeechTEK Conference and Exposition, when Speech Technology magazine has announced the 2009 Speech Industry Awards for leadership and superior performance. Awards are determined by the editors of Speech Technology magazine and are presented to individuals and companies for extraordinary efforts made to [...]

Akbank selects H-care’s technology to deliver daily market news personalized for every customer, through 3G video mobile channel. Istanbul (Turkey) – Akbank, one of the largest banks in Turkey, successfully launched a new set of customer services through the use of video and 3G mobile channel. Hakan Binbaşgil, Assistant General Manager of Akbank announced that [...]

QALL-ME is a European funded project under the sixth Framework Programme. Umberto Basso – H-care’s CEO and Founder – is an invited speaker at the QUALL-ME Final Meeting that will be held at the Faculty Of Ecomonics, in Trento on September 24-25, 2009, Coordinated by FBK [Trento, Italy]: “DRIVING FUTURE QUESTION ANSWERING. RESEARCH TRENDS AND [...]