NEW YORK - H-care has been awarded as Star Performer during the annual SpeechTEK Conference and Exposition, when Speech Technology magazine has announced the 2009 Speech Industry Awards for leadership and superior performance.
Awards are determined by the editors of Speech Technology magazine and are presented to individuals and companies for extraordinary efforts made to increase [...]

With the goal to boost business growth and technology developments, H-care, leader in the development of innovative technologies for multi-channel self-service and customer care, announces a new share holding structure.
PAT, the software company leader on CRM and HelpDesk solutions for customer service, became major shareholder.
Comdata Group keeps its presence as an investor in H-care,  and [...]

Arrivano le tecnologie che rivoluzionano l’accesso alla pubblica amministrazione, semplificandolo e riducendone i costi di gestione.
Roma, 11 Maggio 2009
Le tecnologie di assistenza digitale prodotte da H-care e Loquendo sono presenti al Forum PA per rendere la pubblica amministrazione sempre più accessibile ai cittadini tramite internet, chioschi e telefono.
I nuovi sistemi di assistenza offrono agli utenti [...]

The article is about the evolution of multi-channel communication through Video IVR, H-care’s capabilities on the 3G video call scenarios used by Fiat on their new Video Contact Center.
Read the full article by Adam Boretz - Nov 1, 2008
(…) in Europe and Asia, IVVR technology is more advanced because carriers there have adopted a standardized [...]

Frankfurt  - Gilbarco Veeder-Root, leader manufacturer of fuel pumps and dispensers, presented the new model Encore 500G at Automechanika 2008 featuring the Human Digital Assistant™ by H-care as one of the main innovations of the next generation user interface and services.
The Human Digital Assistant™ interacts with customers through a dynamic 3D streaming character, talking fluently [...]

Legenhit,  a Polish H-care’s partner specialized in online lead generation, will present the Human Digital Platform™ at the annual Ecommerce Standard 2008, the leading event for ecommerce and customer relationship management on September 24 in Warszawa, Poland.
More information at  the Ecommerce Standard 2008 website.

H-care and Mindlab Solutions GmbH announce a strategic alliance to bring the benefits of Virtual Assistance solutions produced by H-care for IVR, Web, Kiosks, Mobile and IP-devices to the german market.
Mindlab provides high quality web controlling and customer targeting solutions for all e-commerce and e-business models and thereby makes a major contribution to sales improvement.
More [...]

Some articles with interviews to Mauro Veglia, Vice President of Customer Service of Fiat Automobiles.
Mr Veglia talks about the new strategy of Fiat Customer Service and the use of the Human Digital Assistant on the web and through mobile phones.
Press Clippings (Italiano):

Il sole 24 ore.com >> Si chiama Chiara l’assistente digitale di casa Fiat
Data Manager [...]

Loquendo TTS Powers H-care’s Human Digital Assistant Pay-As-You-Go Service
For Immediate Press Release
Turin, 26st February 2008
Loquendo, global speech technology provider, and H-care, leader in developing user-friendly platforms for multi-channel self-service and customer care, today announced the launch of Face Producer on demand.

H-care will announce in the next weeks the latest products coming out in Q1 2008. New products include new Web Enterprise platform, IVR and Video-IVR channels, as well as MMS delivery for mobile campaign management.