Fiat Multichannel Customer Caring shortlisted for Mobile Entertainment Awards 2008 Chiara, Fiat’s digital assistant based on H-care’s Human Digital platform has been presented by Comdata and Reitek and selected as finalist at the Meffys Mobile Entertainment Awards 20008 in the category “Innovative Business Model”. ‘Fiat Multichannel Customer Caring’ stands for an innovative Customer Care project [...]

H-care’s innovative solution for In-Flight Entertainment has been nominated for the Crystal Cabin Award 2008, the all new award for excellence in aircraft interior innovation. The judging panel of 21 international aviation experts has assessed that H-care’s In-Flight Human Digital Assistant is among the top three entries in the category Entertainment and Communication. The award [...]

Barcelona, 11 February 2008 The Video Call Center developed for Fiat Group Automotive is the first to embed a human-like digital assistant for automated customer service on the phone and on the web. The Fiat Video IVR Service will be presented by Reitek, producer of ContactCT Highway technology and featuring H-care’s Human Digital Assistant. The [...]

Red Herring Venture Market Europe 25-27 March 2007 InterContinental Carlton Cannes (FR) Red Herring Venture Market Europe H-care has been introduced during 3 Minutes of Fame to CEOs of the most promising private companies, to VC and investor community, to business development, strategy and marketing executives from the largest public technology companies. H-care has been [...]

7-9 March 2007 PhoCusWright@ITB Travel Exhibition Area London 3 Auditorium, Hall 7.1b Berlin Exhibition Grounds H-care’s CEO Umberto Basso will present the Human Digital Assistant for Travel at PhoCusWright@ITB‘s “Five Minutes of Fame” in Berlin. With 10,000 exhibitors from 180 countries and regions, ITB represents the full spectrum of global travel, tourism and hospitality. 8-9 [...]

Andrew McInnes, Vice President, Worldwide Sales & Marketing, H-Care, will present at SpeechTEK West 2007 TRACK A – CONTACT CENTER AUTOMATION: DELIVERING EFFECTIVE CUSTOMER SERVICE WITH SPEECH APPLICATIONS Satisfying customers, adding functions, handling more calls – all within a limited budget. Speech technology provides a solution. A301 – Contact Center Deployment Options Friday, February 23, [...]

3-4 October 2006 Birmingham (UK) H-care Srl, Stand G62 Call Centre Expo, now in its 8th year, is Europe’s no. 1 exhibition and conference for professionals putting customer contact at the heart of their business. Attracting visitors from an array of job functions and a plethora of industries – the glue that brings them all [...]

6-8 September 2006 Trento (Italy) Workshop: “The experience of a Human Digital Assistant” Umberto Basso, CEO, H-care Srl H-care will attend the Human Language Technology Workshop in Trento on 6-8 of September. The Human Language Technology workshop will bring together researchers and industry experts in the area of speech and language research, technology and applications. [...]